Cookie Policy
Comprehensive information about how PACT Protocol uses cookies and tracking technologies to enhance your enterprise blockchain experience.
Last Updated: January 19, 2025
Cookies are small text files that are stored on your device when you visit our website or use our services. They help us provide a better user experience by remembering your preferences, maintaining security, and enabling essential functionality.
As an enterprise blockchain infrastructure provider, PACT Protocol uses cookies responsibly and in compliance with international privacy regulations including GDPR, CCPA, and government security requirements.
Essential Cookies
These cookies are necessary for our services to function properly and cannot be disabled.
- Authentication and session management
- Security tokens and CSRF protection
- Load balancing and system performance
- Service configuration and user preferences
Analytics Cookies
These cookies help us understand how our services are used and improve performance.
- Usage statistics and feature analytics
- Performance monitoring and optimization
- Error tracking and debugging information
- Service usage patterns for enterprise customers
Functional Cookies
These cookies enhance functionality and personalization of our services.
- User interface preferences and themes
- Language and region settings
- Dashboard customizations
- Enterprise workspace configurations
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| pact_session | User authentication and session management | 24 hours | Essential |
| pact_csrf | Cross-site request forgery protection | Session | Essential |
| pact_theme | User interface theme preference | 1 year | Functional |
| pact_analytics | Service usage analytics and performance | 2 years | Analytics |
| pact_workspace | Enterprise workspace configuration | 90 days | Functional |
We use select third-party services to enhance our platform functionality. These services may set their own cookies:
Payment Processing
Stripe and other payment processors for enterprise billing
- Secure payment form functionality
- Fraud detection and prevention
- PCI compliance requirements
Infrastructure Services
Cloud providers for service delivery and security
- Content delivery and caching
- DDoS protection and security filtering
- Load balancing and performance optimization
Support Services
Customer support and communication platforms
- Live chat and support ticketing
- Enterprise customer success tools
- Government-cleared support systems
Browser Settings
You can control cookies through your browser settings. However, disabling essential cookies may impact the functionality of our services.
Chrome
Settings > Privacy and Security > Cookies and other site data
Firefox
Settings > Privacy & Security > Cookies and Site Data
Safari
Preferences > Privacy > Manage Website Data
Edge
Settings > Cookies and site permissions > Cookies and site data
Enterprise Cookie Controls
Enterprise customers can configure organization-wide cookie policies through their admin dashboard. Government customers receive additional controls to meet compliance requirements.
Cookie Preference Center
Access your cookie preferences through your account settings. Enterprise administrators can manage organization-wide policies.
FISMA Compliance
For government customers, our cookie usage complies with FISMA requirements. We provide detailed cookie inventories and security assessments as part of our compliance documentation.
Data Residency
Government customers can specify cookie storage locations to meet data sovereignty requirements. Cookies can be restricted to government-approved cloud environments.
Security Clearance
For customers requiring security clearance, we provide air-gapped cookie management systems that operate independently from public internet infrastructure.
We may update this Cookie Policy periodically to reflect changes in our services, legal requirements, or cookie technologies. Material changes will be communicated through:
- Email notifications to account administrators
- In-app notifications within our services
- Updates posted on our website
- Direct communication for enterprise and government customers
Continued use of our services after policy updates constitutes acceptance of the revised Cookie Policy.
If you have questions about our cookie practices or need assistance with cookie management, please contact us:
Government Customers
Government customers should contact: gov-compliance@pactprotocol.io